Whiteleys Community Liaison Group Meetings

Community Liaison meetings are primarily held to keep residents and neighbours informed of the progression and future works on the site. When offered as an open forum, it does also afford an opportunity for people to speak directly and ask questions of the project team.

Following the last meeting held on 27th June, we received many calls and emails complaining that the meeting had digressed so much that they were unable to receive the updates they had come to hear and expect, and others were concerned with the aggressive tone taken by some in the audience. It left them feeling that their contributions would be shouted down and therefore not able to take part in the meeting.

As you will be aware, the last scheduled meeting was then unavoidably postponed due to a sudden family emergency and subsequent bereavement of a close family member to the project manager who was the key presenter.

It is against this background, with the support of the Developer and with some regret, that we have taken the decision to withdraw from consultation meetings held in a public forum.

Future liaison meetings will therefore be conducted and restricted to Erith, Ward Councillors and Resident Association leads on behalf of residents, together with representatives from Westminster City Council and Concilio and will be by invitation only.


Thank you for your continued support of Whiteleys Shopping Centre. In the coming weeks as part of the transformation of Whiteleys and in preparation for the next chapter, Whiteleys Shopping Centre and the car park has now closed. This will pave the way for enabling works to commence in early 2019, marking the first phase of the much-needed restoration and transformation of Whiteleys.

We’re excited to restore this iconic London heritage building as it forms an important part of the wider regeneration of Queensway which is being transformed into a more pedestrian friendly thoroughfare for London by widening the pavements and reducing street clutter.

Please use our Whiteleys telephone helpline; 0203 890 7309 if you have any questions about the redevelopment during normal working hours. If your query is outside working hours please do feel free to contact the team by email via email address; vanisha@whiteleysdevelopment.co.uk and we will endeavour to respond to you as soon as possible.

Media enquiries should be directed to; Giles Barrie at FTI on telephone number; 0203 727 1042 / 07798 926814 or email address; Whiteleys@fticonsulting.com.

Further updates will be posted on this website www.whiteleysdevelopment.co.uk in the coming weeks. You can also sign up on this website to receive future newsletters.

Proposed changes to the planning consent for Whiteleys, Queensway, London W2 4YH

The owners of the former Whiteleys shopping centre are set to propose amendments related to the internal arrangement of the existing planning consent granted in May 2017, for its restoration and redevelopment into a new retail, residential and leisure destination.

The proposed amendments to the existing planning consented scheme will take the form of a Section 73 planning application which will be submitted to Westminster City Council. The height, outline shape and external appearance of the building in the proposed plans do not differ from the existing plans.

A Public Exhibition was held on Thursday 7th of March, to hear the views and opinions of the local community on the proposed amendments.

Please find attached a copy of the boards displayed at the exhibition here.